Terms & Conditions - Best Value Dollar
Welcome to Best Value Dollar. By using our website and placing an order, you agree to the following Terms & Conditions. Please read carefully.
1. Shipping & Delivery
- Coverage: Shipping only within South Africa using leading courier companies.
- Delivery Charges:
Orders over R600: Free delivery (first attempt). Additional attempts will incur a cost to the customer.
Orders under R600: R90 delivery charge. - Delivery Windows:
Orders before 11am (Mon–Fri):
Local: 2–3 working days
Regional: 3–5 working days
Orders after 11am (Mon–Fri):
Local: 3–4 working days
Regional: 4–6 working days - Important Notes:
Deliveries are hand-to-hand; P.O. Boxes are not accepted.
Ensure someone is present to sign for the order.
Incorrect or incomplete delivery details may result in additional courier fees.
If delivery fails after two attempts, orders will be returned, and refunds issued minus delivery costs and a 10% administration fee. - Lost or Delayed Orders:
We are not responsible for delays caused by events beyond our control (e.g., “Acts of God,” courier errors).
Lost items: Customers may request replacement or refund of the purchase price. - Enquiries: Email info@bestvaluedollar.com with your order number.
2. Payment
- All transactions are in South African Rands (ZAR).
- Total price includes product cost, VAT, and delivery charges.
- Payment methods: Credit Card, Debit Card.
- Payment is processed securely via an encrypted payment gateway.
- Orders are confirmed once payment is received.
- Prices may change without notice. If an item becomes unavailable, refunds will be issued immediately.
3. Promotions
- Promotions and discounts are subject to specific terms.
- Unless stated, promotions cannot be combined.
4. Privacy Policy
- We respect your privacy and will never sell your personal information.
- Information collected (IP address, ISP, browsing data) is used for website improvement, analytics, and administration.
- By using this site, you consent to our Privacy Policy.
- Questions? Email info@bestvaluedollar.com.
5. Rights & Website Use
- We may modify or withdraw any part of the website at any time.
- Continued use of the website constitutes acceptance of updated Terms & Conditions.
- Users are responsible for checking T&C updates regularly.
6. Trademarks & Intellectual Property
- All trademarks, logos, and designs are owned by Brownarrow Investments cc.
- Only Purplearrow Investments cc may trade online using these trademarks.
- Copying or reproducing designs without permission is illegal and may result in legal action.
7. Counterfeit Products
- Genuine BEST VALUE DOLLAR® products are sold only on www.bestvaluedollar.com and authorized retailers.
- Products sold via social media, auctions, street vendors, or flea markets may be counterfeit.
- Counterfeit products may vary in size, label, and quality.
8. General Terms
Purplearrow Investments cc T/A Best Value Dollar is a retail business specializing in clothing and footwear.
- All products sold are 100% authentic.
- We are responsible for customer service, support, disputes, and delivery.
- These Terms & Conditions may be updated without notice.
- Contact us:
Email: info@bestvaluedollar.com
Phone: +27 66 370 6666